Friday, September 25, 2015

Care Coordination: A Newly Emerging Role for Nurses Who Want to Advance Beyond Bed-side Care

Care Coordination positions can have many different titles. Some of these include:
Care manager, care coordinator, transitional care coordinator, nurse care coordinator, patient care coordinator, patient navigator.

Career Overview
Care managers are liaisons between patients and the healthcare system. As a care manager, you would ensure that patients receive the care they need and that they understand their medical condition, medications, and other instructions. You would coordinate patient-care services; coordination can help reduce costs by reducing duplication of services. You could work in any area of healthcare, including emergency, dental, psychiatric, and mental health. Outpatient offices, such as dentists, audiologists, ophthalmologists, and dermatologists, often hire patient care coordinators to help patients decide between and prepare for treatment options.1

Duties and Responsibilities
As a care manager, you will assist the care team with setting goals for quality assurance and best practices. Specific duties including assessing and screening patients as well as providing them with education about medical processes and procedures. You provide referrals for continuing care and locate community resources for patients. With input from patients, families, and the care team, you create outcome goals and an overall care plan. Some care managers may also assist with locating funding for special procedures or other patient needs.1

Medical facilities may prefer to hire care managers with the most education, training, and experience. For this reason, individuals who have completed an advanced certificate related to care coordination may have an advantage in the job market. Nurses in care management or patient advocacy certificate programs learn about health care coaching, health care advocacy, medical laws and ethics, navigating the health care system, health care insurance options, and tracking patient care goals.2

Care coordination is a complex concept which encompasses many aspects of care delivery, organization, and quality. The role of the professional nurse incorporates both the function of ensuring that patients’ needs are met across settings and providers and facilitating the delivery of quality care.3

As recent studies suggest, professional nurses have the potential for significant contributions to patient-centered, cost-effective care through the care coordination role. In order to fully achieve this potential, clear models and outcome measures are needed which specify the context for care coordination, identify nursing competencies, and value the nurse’s role within the health care team.3

Some organizations with certifications relevant to care coordination:
  1.  American Board of Managed Care Nurses (
  2. American Nurses Credentialing Center (
  3. Capella University (
  4. Case Management Society of America (
1. New and emerging roles for nurses. Feb 11, 2013. 
2. Become a Care Coordinator: Education and Career Roadmap.
3. ANA. The Value of Nursing Care Coordination: A White Paper of the American Nurses    Association. June 2012. 

Tuesday, September 22, 2015

10 Phrases Every Nurse Should Know in Spanish

Imagine going to a foreign country and suddenly becoming ill and require emergency surgery. When you awaken from the procedure you find yourself with a nurse at the bedside. She can’t understand you and you can’t understand her. It’s an unpleasant reality that is lived by many Spanish-speaking patients in the United States every day. However, something can be done to improve their experience and the patient care you deliver. Nurses can learn a few key phrases to help those patients feel more at ease. Ramona Vega has outlined several Spanish phrases that every nurse should know.

10 Phrases Every Nurse Should Know in Spanish

A few years ago I moved to this wonderful country with my mind set up on being the best nurse I could be, and my experience has been amazing. At the beginning I was terrified with the idea of living in a new country with a different language, but the experience has been very rewarding.  I would never thought about working with people from all around the world (patients and coworkers), a dream come true, thanks to the resources that hospitals provide to health care team and clients. Because communication enhances our quality of care, patient safety, and of course our cultural sensitivity.

Translators have changed the way of health care, a wonderful tool that helps us provide quality care, promotes patient safety and of course help us to be cultural sensitive.  As a bilingual nurse (Spanish native speaker), I found myself being the translator of my unit, when the Spanish translators weren’t available. Funny thing is that most of the time patients only needed simple things like help to get to the restroom, water, among other simple tasks, so my coworkers, because they are so smart, started asking me for simple and easy phrases in Spanish that help them avoid falls, code browns, and all that fun extra stuff that we want (or not) to deal in our very busy shift.  So here is the list:

10 Phrases Every Nurse Should Know in Spanish

  1. Hello, my name is ____________ and  I’ll be your nurse
    Hola, me llamo __________________ y soy su enfermera (o).
  2. Do you want to use the restroom?
    Quiere ir al baño?
  3. Do you want to take a shower?
    Quiere bañarse?
  4. Ask for help before you get up
    Llame antes de levantarse
  5. Are you hungry / thirsty
    Tiene Hambre / Sed?
  6. Are you in pain?
    Tiene dolor?
  7. Don’t throw away urine/ stool
    No tire la orina / popo
  8. Do you feel lightheaded/ dizzy?
    Se siente mareado?
  9. Use the call light if you need help
    Use el botón para ayuda
  10. I’ll be back in a moment
    Regreso en un momento
Click below for pronunciations:

Thursday, September 10, 2015

End of Summer Savings! AAMCN is offering their CMCN Home Study course at 50% OFF

Completing the CMCN Home Study will prove you are eligible to sit for the CMCN Exam. After passing the CMCN Exam and earning your certification, you will be able to use the credentials 'CMCN' after your name. Employers will recognize the effort you made to advance your education and will be more likely to hire you for positions in case/care management, disease management, quality and utilization review/management.
*Please note: completing the Home Study course does not certify you as a CMCN. You must pass the CMCN Exam provided by the American Board of Managed Care Nurses to earn certification.
Certified Managed Care Nurse (CMCN) versus Case Manager (CCM): What's the difference?
CMCN is an overview of case management, disease management, quality and utilization review/management, and preventative healthcare. CCM only covers case management.

CMCN requires completed coursework, but you don't need working experience, just a valid nursing license. CCM can require a year or more of working experience under a case manager and completed coursework.   

The CMCN course is completely self-driven and can be completed at home, in your own time. The CCM course can require attendance to live sessions with extra travel and accommodation expenses out of your own pocket.  

The CMCN Home Study is normally $350 for the course and one year of membership with AAMCN. The sale price of half off at $175 is a major savings! CCM courses can cost over $1,000. Renewing your CCM also costs more than double the price to renew your CMCN. 

The Home Study CMCN preparatory course comes with:
  • Managed Care textbook
  • Study Guide
  • 6 Audio CDs
  • A practice test worth 13.25 CEUs
  • Access to the AAMCN study app

Once you order your Home Study, you will have 6 months to complete and return the post-test, which will earn you 13.25 CEUs with a passing grade of 70% or better.

After you complete the Home Study, you then have a 4 month window to sit for the CMCN Exam. The exam fee is $250.

Many people find our exam to be convenient in that you don't have to travel to a testing location. Most can have a certified CMCN, a supervisor or a member of their HR department proctor the exam. The exam can also be taken at one of our annual conferences, or at a public library or college.

Once you have earned your CMCN certification, you can renew it every 3 years with 25 nursing CEUs. The renewal fee is only $55.

Click here for more information on what the course covers and to read testimonials from Certified Managed Care Nurses.

ORDER the Course by entering the value code: 'LI175'

*Offer valid until 9/30/15